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FEMA App Redesign Campaign

Role: Creative Direction, Art Direction, Campaign Concept
Client: Federal Emergency Management Agency (FEMA)
Year: 2003
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Overview:
To help communities stay safe before, during, and after disasters, FEMA launched a redesigned mobile app with enhanced features like real-time alerts and preparedness tools. Our goal: build a campaign that drives awareness and adoption—especially across diverse, at-risk populations.

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The Challenge

Design a compelling campaign that:

  • Showcases the redesigned FEMA app

  • Reflects the diversity of communities FEMA serves

  • Reinforces the importance of disaster preparedness

  • Communicates quickly and clearly across digital platforms

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The Concept
We developed an imaginative, View-Master-inspired world, rotating through illustrated stories of different communities and disaster scenarios. Each vignette reflected a distinct environment—rural, coastal, urban—showing how preparedness is personal yet universally critical. The visual storytelling emphasized that a prepared community is a safer community.

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Creative Elements Included:

Custom illustrations representing natural disasters

Rotating visual narratives across social and video

Digital banners and app store assets

Copywriting focused on action and empathy

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The Results

  • +26% increase in user engagement with the FEMA app following campaign rollout

  • National reach through digital, social, and emergency management channels

  • Positive feedback from regional FEMA offices and partner organizations

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Leading the development of promotional materials for the FEMA app, I focused on creating clear, compelling content that emphasized both the app’s ease of use and its vital role in disaster preparedness. Working closely with a talented team, we crafted engaging visuals and messaging that made emergency readiness feel simple and accessible. To ensure broad relatability, we featured a diverse cast of characters, reflecting the many communities FEMA serves. Through strategic storytelling and user-friendly design, our materials underscored the importance of staying informed and prepared—helping people take control before disaster strikes.

Print & Social Media Campaign

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